Zhangjiagang Germao Aluminum Co., Ltd., places great importance on raw materials used in the manufacturing of custom aluminum products. Each batch of raw materials is selected by our experienced team. When raw materials arrive at our factory, we take good care of processing them. We totally eliminate defective materials from our inspections.

Enhancing the reputation of Germao brand is a vital job for our company. We always encourage customers to leave their comments or write reviews about the products online. From incentivizing customers with special offers to leave their reviews for other customers' reference, we believe this method can help us to grow our brand reputation.

To provide customers with efficient and comprehensive service, we constantly train our customer service representatives in communication skills, customer handling skills, including strong knowledge of products at Germao and the production process. We provide our customer service team with a good working condition to keep them motivated, thus to serve customers with passion and patience.